Some clients' values will never align with mine - and that's just fine!

Running a business is something that I never dreamed I would be doing. Running a successful business is definitely something that I never dreamed I would be doing. But here I am. I took many, many risks, left the ‘stability’ of my full time teaching career and created a beautiful business that has been running for nearly 6 years now.

When I first started Creative Minds Tutors, I knew one thing for certain. What I wanted was to build a business that really cared about each and every single client. What I wanted was to build a business that really cared about each and every student. You see, I felt that this was really lacking in the schools that I worked in for nearly 20 years.

Building relationships with parents isn’t easy when you work in a school (any school). As a teacher, your main role is to support your students. You don’t have much time interacting with parents and when you do it would usually be to deal with a complaint of some sort. Parents didn’t really take the time to get to know the teachers as individuals because there simply would be no time for this. Parents would often be in a rush at collection and it would be a simple nod and good bye.

I wanted to create a business where I could really develop those relationships with my clients. Now, hear me carefully. I know I’m not here to make friends. I’m here to provide the best service possible and I do that extremely well. The service that we provide to each and every one of our clients is out of this world extraordinary. We offer something that no other Tutoring Business out there offers - ongoing access to your teachers. Anything our clients need, we are there to support them every single step of the way.

A relationship built on mutual respect, kindness and trust is very, very important to me.

Sometimes this mutual respect, kindness and trust is either not there from the start or it breaks down from the part of the client. This is where values do not align. And I’ve worked on this so much and I’ve come to terms with it. But the way I see it is this. If you want your child to be respectful, kind and trustworthy, you need to model these values to your child.

I will always show the highest amount of respect and kindness to all of my clients. I will always show them that they can trust me and that we have nothing but the highest of expectations for their children.

But I need to accept that I will come across parents who simply will not uphold my values. And that’s okay.

And do you know what makes it all worthwhile?

The hundreds and hundreds of beautiful relationships that we have created over the last 6 years in business at CMT and the last 20 years of teaching thousands of students and working with thousands of clients. A few negative encounters will always be erased by the beautiful relationships that we have with the majority of our clients and will continue to have!